Santa Barbara Wholesale is the premier provider of secure IT asset management services to companies across multiple industries and sectors. We are based in
Santa Barbara, California.
We specialize in new and used Large systems servers,
Network appliances, Banking machines, Telecommunications devices, Professional A/V
products, Storage systems, and Medical equipment.
In our continued effort to improve customer service, Santa Barbara Wholesale
has invested heavily in its infrastructure to enhance inventory control,
product testing, order fulfillment, and to maintain a user friendly website.
Santa Barbara Wholesale is involved in the IT asset recovery business. We
provide total asset recovery solutions for business. This can be defined as
E-waste disposal. This includes the destruction of data storage devices be they
hard drives, memory, tape drives, or storage media.
This also includes the safe
disposal of all E-waste materials such as monitors, printers, copiers, fax
machines, or any other device that produces printed materials. In additional to
safe E-waste disposal we provide comprehensive remarketing of all saleable
devices through established channels.
ZERO LANDFILL - This would mean to us that NO material ends up in a
Domestic/Offshore landfill. No monitors, terminals, printers, flat panels,
printers, copiers, fax machines, nothing. We handle these materials the right
All displays are disassembled in accordance with EPA and DTSC guidelines.
We remove the gas via approved suction devices. The glass is smelted for lead.
The yoke and electronics are smelted for lead. After all materials have been cleaned
it is then recycled. All work is preformed at a State of California plant for
hazardous material processing.
The process is also applied to copiers, faxes,
printers and any other device which produces printed material to remove the
toner which is also a hazardous material. We leave nothing in a landfill at
all. All materials are truly recycled back into usable materials.
provide a certificate of safe destruction for every asset received. No material
will be shipped outside the US
We will not be scrubbing hard drives. We will instead be sending them to a
certified destruction center. The drives will be smelted down for precious
metals. A letter of certified destruction will be issued for each drive. There
is no point in spending money on scrubbing a worthless drive. It is cheaper and
safer to destroy the drive completely
All materials will be shipped directly from your facilities to our center where
they will be sorted for destruction or resale. All resale items will be
immediately sanitized for sale. All data storage media having already removed
and sorted for certified data destruction.
Destruction items will be sorted by type for destruction. At this time all
drives, memory, media will be captured for preparation for certified
destruction. All ID tags, labels and marks of origin will be removed.
In the case of license stickers or serial numbers these will be kept for
tracking and resale purposes.
We maintain a paper trail on all materials received by the company as well
as a digital photo record upon request. To record and maintain a coherent trail
of accountability the paperwork is signed by each person in the trail who has
under gone a course on material sensitivity and confidentiality.
fully in our ISO9001/ISO14000 Quality Assurance system.
Business Philosophy - Simply to provide the best value for our customers be
it the purchase of new or used products, sale of surplus equipment, asset
recovery programs, repair services, leasing, or consulting.
People - Our motivated staff of professionals are here to serve you. We have
27 years of experience in finding the right solutions for our customers.
We perform background checks on all personnel using a certified outside
consultant in conjunction with local law enforcement.
We participate in a quarterly training and development program and a
briefing as outlined by the American Society of Industrial Security
Our employees received a quarterly briefing on fraud detection and security
matters. The training program is broken down into the three parts
1. Security analysis of the physical plant
2. Delineation of security risks
3. Property identification and notification of security violations.
All personnel have specific delineated photo badges that indicate the degree
of security which they oversee. Our security policies are the same as
implemented by the US Government and NASA in their facilities.
All Client materials from confidential to Secret are maintained in a US
Government quantified safe. All materials are kept for a period of 3 years at
which time permission is requested from the client to perform shredding or
incineration of it.
Santa Barbara Wholesale is informed by legal counsel quarterly on changes in
legislation that relates to our business. If a piece of legislation is
introduced or passed which impacts our business we are informed by counsel of
We maintain a paper trail as defined by ISO9001 Quality assurance that logs,
maintains, and tracks client relations. This is a lengthy document we would
like to submit to you in printed form upon request.
We have 3-tier problem management model. The customer service rep (CSR)
receives the original incident report. If the CSR is unable successfully solve
the problem it is given to the CSR's immediate supervisor to handle. In the
unlikely event the incident is not successfully re-mediated it will be handled
by one of the principals of the corporation.
A history for all activity with material will be available as an online or
Email document. Only authorized employees can access the online system.
Passwords will be issued only to authorized personnel by the Authorized
administrator. Orders can only be placed by authorized personnel.
determine who the individuals with access are going to be. Yes our system has
complete tracking from the point of origin until final disposition.
where the Item is picked up By UPS we will be using their Quantum View tracking
system until received at our location.
The online system is custom tailored to the needs of the client. We request
that you encourage modifications to suit your requirements.
We will review the
user needs in the system on a quarterly basis ourselves and offer modifications
which streamline the process for the customer.
We will have an 800 number available for you to call which is for your use
only. Customer service requests will be monitored during normal business hours.
Emergency requests will be handled by your account executive during off hours
By handling shipping directly in all but the most remote locations we will
manage all labor and fuel costs ourselves. In reducing the number of hands
involved we will present the lowest cost solution to the customer. We also
retain true material security in this way. A member of our staff will be
on-site for all but the most remote locations.
No work will ever occur out of the scope of the customer. We will schedule
all but emergency pickups 24 hours before the actual pickup date. The
requesting customer must make the required arrangements with building security.
We will provide all required insurance, Bond, and license paperwork before
coming to the site. We will need to be informed of special logistics at the
time of request.
We can provide assistance in disaster recovery situations by providing from
your stock or ours any items you may require to set up a temporary work
We can also help in providing secure relocation of materials to
temporary work centers. Outside of supplying critical materials or emergency
re-locations we can as a additional service provide a complete Disaster
recovery solution tailored to meet your specific needs.
We will be using the Invantas systems software program which provides an
effective compliance solution.
We will be especially interested in meeting the
following critical performance issues:
1. Data quality management;
management and monitoring;
3. Heuristic matching and customer identification
4. Enhanced due diligence;
5. Auditing and reporting;
6. Ease of implementation/use;
7. Powerful and extensible processing capabilities, and
8. Software vendor
The LOB (line-of-business) application is one of the set of
critical computer applications that are vital to running an enterprise, such as
accounting, supply chain management, and resource planning applications.
utilize a simple form of LOB that directly corresponds to our ISO 9001/14000
Our system is completely barcode based. We use the Serial number barcode to
enter all items into our system at receipt. If the item does not have a barcode
we create one for it. When an item passes from receiving, sort, E-waste
processing, Test, Repair, sales, and shipping it is scanned each time.
The final destination of assets would be shown as a Certified destruction or an
inventory sale. The sale would include the vendor information pertaining to the
sale. This would include ship date, price, and payment method.
In the case of a
Certified destruction the certificate number of the batch destroyed would be
indicated. In both cases this would close the history of a specific serial
We can supply reporting summaries for the line of business and a complete
enterprise report. We can track the line of business from the requestor. We can
report costs and profits from a specific group.
We will certify these asset
records will included all requested data and maintain these records for 3 years
as a part of our program for you.
A monthly report of all items sold/certified for destruction can be
generated in addition to the log entry on every item. This will indicate sales
of scrap and resale of viable items.
Two weeks after an item has entered the
system it will have been certified for destruction or in inventory for resale.
If it has been sold it will appear in its log entry closing the history of this
item. This will include the details of the sale.
After 45 days an item will be have been sold or certified for destruction.
All invoicing for the item is complete. Invoice will have been sent for
All sales at this point can be seen in log entry of each item. A separate report can be generated for the shipment showing all activity.
History - Experience counts. Major Asset Recovery has 86 years combined
expertise in the high technology asset remarketing business. This expertise includes large system servers, PC's, laptops, displays, network
appliances, communications devices, banking equipment, security equipment,
UPS's, mass storage, library storage, Medical equipment, and professional A/V
We has managed under contract asset recovery programs for Wells Fargo Bank,
JP Morgan, CHASE, Citibank, US Bancorp, City National Bank, Keybank, Firstbank, 1st
City Savings, Academy of Television Arts and Sciences, EDS, and TalkAmerica.
These are just a few of the fortune 500 companies we have worked with during 27 years in the industry.
Mission/Vision - It is our mission to recover the value of obsolete
technologies for our client. We accomplish this through a surplus purchase or a
Asset recovery program. We have never billed our clients for our Asset Recovery
The equipment has always paid the bills. When providing equipment the goal
has always been to provide new or used equipment at competitive prices. To
provide quality repair work. To provide competitive lease programs that are
flexible to the market and needs of the customer. Our services have always been
customer need driven.
What is Asset recovery? As the name implies it is the recovery of value. We
deem this to mean recovery of the value of technology. Not all the items which
you have are E-waste some are valuable technology.
We know the difference and
treat items of value as such. We offer a generous profit sharing arrangement
for these items. This would be newer high value technologies items.
Give us a call if you are replacing any of your office equipment. We can dispose
of it for you to avoid any violations of e-waste laws.
Santa Barbara Wholesale is in
the asset recovery/E-waste business and wants to offer our services to
companies that need environmental E-waste disposal and asset recovery.
e E-waste disposal? The term e-Waste includes the following: desktop computers,
cellular phones, faxes, copiers, printers, telecommunications equipment,
monitors and any other device that contains electronic circuitry.
machines with no resale value to which the EPA/DSTC treats as environmental
pollutants. This is addressed in title 22 of the California code of regulations
When examining our pricng please
keep in mind that your material will be handled the right way. Its not going
into a container to pollute Asia. Its not being dunped in a domestic/Offshore
landfill. Its being recycled the right way. E-waste/hazmad is being broken down
into a recycled material which is then sold by the pound domestically.
more but you will never have to worry about were it went. Also our effiency in
handling materials is such that it becomes a profit center component when we
sell the finshed recycled product.
What is our pricing schedule?
Santa Barbara Wholesale charges
$8.00 per monitor up to 17”. Above 17", monitors are charged at $1.00 per
inch. For example 19” $10
all terminals and workstations are $10.00.
are 50 cents per pound.
Computers below Pentium 4’s are $10.00 each.
We can physically
remove the hard drive from the PC for the customer for $6.
We can provide a DOD
hard drive scrub for $3 per 10GB.
This entails introducing a software agent to
the Computer, which eliminates all data by right 0’s and 1’s on the hard drive
7 times. This will provide complete Sarbanes-Oxley compliance as it relates to
data security on computer hard drives. We can suggest destroying a drive
completely. Old drives have little value why scrub them?
Uninterruptible Power Supplies (UPS)
are $1 per pound.
Misc. computer items such as mice, keyboards, scanners etc.
are “No Charge” as long as they are packed in containers less than 20 pounds in
Pickup fees are $35.00 within 15 miles of Los Angeles County.
mile (portal to portal) if more than 15 miles.
If multiple pickups are possible
costs will be split.
In New York City same rates apply.
PROCEDURES FOR PICKUP:
SBW requires a fax/Email sent to us with a listing of the items you wish to deliver
or have picked up.
If we have to pack the items and
remove them from the facility, the charge is $15. Per man hour for this
It is recommended that the items be placed on a loading dock or first
floor for ease of loading. Please call 24 hours before you require pickup of
We offer Department of Toxic Substances Control safe handling for
your e-waste. We are rebuilding, reuse, and recycle specialists. The products
we receive are graded for performance, age, and usability.
Those items which
are immediately usable, Have their hard drives sanitized, new operating systems
installed, and made ready for sale or donation to the two school districts in
which we are “Partners in Education”. Those items which are re-build able or
repairable such as Computers, Monitors and Printers, are routed to our training
area for deconstruction and rebuild.
Those items which are not economically
feasible to rebuild are broken down into their component parts for reuse in
We can process a mixed shipment for
$1. per pound or we can base it on the item costs below.
All work will be
preformed at our facility in California.
FLAT RATE $1 PER POUND PER CONTAINER
Processing price by device as
laptop Purchase working units/broken haul away $15
desktop/hard drive $15.
desktop/No harddrive $15.
Server/Hard drvie $15
Server/No hard drvie $15.
Stand Alone Hard Drive $1.
CRT Monitor $15.
Desktop Printer $15.
Larger printers to qoute
Cell Phone Purchase working units - payment by type
Smart Phone Purchase working units - payment by type
Misc Box(30lbs) $15
UPS $1. per pound
Blended Processing Fees, meeting
w/o drive = missing drive or not functioning
Server w/drive(s) Purchase working units/broken haul away $15.
Server w/o drive(s) Purchase working units/broken haul away $15.
Desktop w/ drive $15.
Desktop w/o drive $15.
SFF Desktop w drive $15.
SFF Desktop w/o drive $15.
Laptop w/ drive $15.
Laptop w/o drive $15.
Standalone Drive $5.
15" CRT $15.
17" CRT $15.
15" Flat Panel Purchase working units/broken haul away $0.
17" Flat Panel Purchase working
units/broken haul away $0.
19+" Flat Panel Purchase
working units/broken haul away $0.
Refrigerator, Full size $25.
Refrigerator, Dorm size $15.
Small Copier $15.
Large Copier $15.
Huge Copier $25.
Cell Phone Purchase broken haul away $5.
Smart Phone (data) broken
haul away $5.
Box of Cables (Paper Box Size) $15.
Box of Cables w/ CDs or DVDs $15.